Publications & Presentations

Sharing knowledge with other professionals through publications, webinars, and conference speaking engagements:

• Heretto: Using AI tools to bring structured technical content to a whole new level

• Challenges of Large-Document Management in Highly Regulated Environments

• Managing Content & Consumption: Online Communities Move Front & Center

• Content and Community: Pitfalls and Practices in Managing Communities of Users

• Society for Technical Communications Webinar (2016): Swivel Seat Communications

• LavaCon Conference (2015): Integrated Content Planning across the Enterprise

• TechWhirl at 18: An Early Social Media Tool Grows Up. Intercom. June 2011. Society for Technical Communication

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